Contact US:

Hearing from our customers is not only important to us, it's a very big part of how we ultimately are able to serve our customers. If you have a customer service or support need, please use the information below.

1. Download the Latest Version 2.5.0.

If you have upgraded your computer to macOS Sierra 10.12 and iTunes, please download and install the latest version of M4P Converter for Mac 2.5.0. New version of M4P Converter is fully compatible with the latest iTunes

Note: M4P Converter for Mac is NOT compatible with iTunes If you are using iTunes, please download the latest version of the iTunes from Apple Website and update it. Note: You need to download and install compatible version from Apple website, not App Store!

2. Check out Getting Started.

Take a look for step-by-step instructions on the entire iTunes music conversion process.

3. Check out our FAQ section.

The FAQ page will provide you with answers to the most common questions we received.

4. Emailing Support. If you still haven't found an answer to your question(s), Please email to, The support department will respond to your email within 12 hours (but usually much sooner).

For any suggestion, questions or reporting bug, please email to us. When sending your mail, please answer these questions, so we can more efficiently help you with your problem:

  1. What version of Mac OS X are you using?
  2. What version of iTunes are you using?
  3. What version of M4P Converter for Mac are you using?
Requirements for M4P Converter

Mac OS X 10.8 or above system
Fully support macOS Sierra 10.12
Apple iTunes 10 or later


"Does exactly what it says it will, seamlessly and without effort. I downloaded a track form iTunes but wanted to stream it through to my android phone. I simply selected the song in iTunes hit the convert button" - Thomas

"Easy to use and works great with batch music conversions." -- Christie O Carrillo

"Does what it says well enough - converts itunes files to mp3 format. Very fast file conversion. Sound quality is very good. Also allows you to trim the audio file before saving it." - Neil Ashley
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